Policies and Commitments

Welcome to our Policy Hub – where transparency meets tail-wagging trust.

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At Apawrel, we believe in doing the right thing – for our customers, our planet, and our creative community. This page brings together all the important stuff you should know about how we operate. Here, you'll find:

• Terms & Conditions – How our store runs, and what you agree to when you visit our website or shop with us.

• Giveaway & Give Away Terms – The rules for our fun and fair prize giveaways, promotions and gift cards.

• Privacy Policy – How we collect, use, and protect your personal information.

• ​Returns & Refunds Policy - How and when you can return products and details about our buy-back program.

• Sustainability Commitment – Our ongoing promise to reduce landfill, extend the life of materials, and care for our furry (and human) friends responsibly.

• Intellectual Property (IP) Statement – How we respectfully reuse, repurpose, and upcycle materials with clear boundaries around brand and copyright.

 

We encourage you to read through these sections to better understand how we create with care and run our store with integrity.

 

If you have any questions, don’t hesitate to get in touch via our contact page – we’re happy to help!